Consultation Response Form

Your feedback is important to us.

All information about proposed changes is delivered directly to residents in the area of consultation. This ensures that feedback gathered is relevant to those affected. If you did not receive the information about a consultation in your area, please contact the Metlink Contact Centre.

We need some details.

Please note: Personal information provided to Metlink will only be used and shared by Metlink to communicate with you regarding bus stops and shelters in your area, or where otherwise permitted by law. You can contact privacy@gw.govt.nz to request access to or correction of the information held about you.

If you do not have an email address, you can return your paper forms in the freepost envelope included with the information that was sent to you.

Background 

In 2023, Metlink and Wellington City Council (WCC) consulted the community on a series of roading improvements along Colway Street to improve bus clearance and access to bus stops for passengers. Most of these improvements were approved by WCC at the time ad have since been installed. 

As part of this work, we originally proposed removing a pair of closely spaced bus stops in the middle of Colway Street – one of which had an existing shelter. 

As a compromise, Metlink committed to replacing the removed shelter by installing a new one at Bus Stop #4453 Colway Street (near 62). To do this the bus stop was proposed to be shifted slightly to a more suitable location near #56 Colway Street. However, at the time an agreement could not be reached with residents about the shelter size and placement, so the project was put on hold.

Metlink has now reviewed the location again and is re-engaging on changes to Bus Stop #4453 to bring a much-needed shelter back to the community and improve bus stop safety, comfort, and accessibility.

This letter outlines the proposed changes and invites your feedback.

Proposal

Why this bus stop is being improved?

Bus Stop #4453 serves Routes 22 and 25 , which are key connectors between Broadmeadows, Johnsonville, and Wellington CBD. The stop is well-used by commuters, students, and residents. Enhancing the stop will support accessible, sustainable public transport options in the area.

This proposal also looks to complete the final bus stop upgrade for #4453 within the original Colway Street package of roading change completed in 2023. 

Additionally, relocating the bus stop further from the nearby intersection improves safety and traffic flow. It ensures that vehicles turning into Colway Street have a clear path, without needing to navigate around a stationary bus.

What is being proposed for Bus Stop #4453 – Colway Street (near 62)?

The following changes are proposed to improve accessibility and comfort: 

  • New shelter: Install a modern bus shelter to replace the old one that was removed. 

  • Concrete pad: Build a solid base to support the new shelter. 

  • Road marking changes: Improve bus stop road markings according to Waka Kotahi NZTA’s Public Transport Design Guidelines. 

Where will the shelter go?

The shelter is proposed to be installed on the grass berm outside #56 Colway Street, which is slightly elevated from the road. This location was chosen to minimise privacy concerns for the property and residents. A detailed site plan of the proposed layout is attached to this letter.

Minimising the impact on parking.

Metlink understands that on-street parking is important to residents. To minimise the impact, we’ve shortened the standard 15-metre bus stop entry and exit tapers (broken yellow lines) to 9 metres while still ensuring bus and passenger safety. Wherever possible, markings have been aligned with existing driveways to preserve available parking.

Why do these changes matter?

Metlink’s fleet now features low-floor, fully accessible buses – designed to support safe, independent boarding for all passengers, including those using wheelchairs, walkers, or prams. However, to fully realise the benefits of these vehicles, buses must be able to stop parallel to the kerb. 

The proposed new bus stop changes enable precisely that. By aligning the stop’s design with Waka Kotahi NZTA’s Public Transport Design Guidelines, we are ensuring safe, comfortable, and consistent access for all users – regardless of the stoop’s size or how frequently it’s used.

Consultation feedback

Please provide feedback about this proposal by 5pm, Thursday 6 November 2025, using one of the following options: 

  • The form below

Your feedback will help Metlink develop the final draft proposal, which will be presented to the Wellington City Council’s Transport and Infrastructure team for review.

Following this, the second and final community consultation will take place by WCC as part of their formal traffic resolution process. 

image of Proposal for bus stop layout improvements - #4453 Colway Street (near 62)

Do you support the proposal for the relocation and improved bus stop road markings for bus stop #4453 Colway Street (near 62)?

If you do not support the proposal or any component of the proposal, please clearly explain the reasons for your objection and what changes you would support so council can consider your view when deciding on this project.  

 

 

Last published: Wednesday, 22 October 2025 at 3:05 pm