Consultation Response Form

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Your feedback is important to us.

All information about proposed changes is delivered directly to residents in the area of consultation. This ensures that feedback gathered is relevant to those affected. If you did not receive the information about a consultation in your area, please contact the Metlink Contact Centre.

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If you do not have an email address, you can return your paper forms in the freepost envelope included with the information that was sent to you.

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What consultation are you responding to?

Metlink is proposing improvements to Bus Stop #1912 on Fitzherbert Street, which is served by the Route 200 bus service, in response to safety and accessibility concerns at the current bus stop location.

Proposal

Why is this bus stop being reviewed?

Route 200 is the Wairarapa’s key regional connector bus service, linking Masterton, Carterton, Greytown, and Featherston. To ensure this service remains accessible to all users - including people with reduced mobility, caregivers with prams, and cyclists - Metlink has reviewed the current bus stop configuration.

The existing location of Stop #1912, outside 74 Fitzherbert Street, presents several safety and operational concerns. Roadside infrastructure, including shop canopies and power poles, creates constraints for buses, while the absence of dedicated bus stop road markings makes it difficult for buses to safely and consistently access the kerb.

As a result, drivers are currently using the proposed new location near Cherry Tree Park, as they are often unable to safely stop outside Town & Country Café Fish & Chips due to parked vehicles and limited manoeuvring space.

To ensure the proposed location for stop #1912 to relocate permanent to remains clear of parked vehicles, is clearly identifiable as a bus stop, and provides safe and accessible passenger access, changes to the road layout are proposed.

The proposal includes appropriately marked entry and exit tapers (broken yellow lines) and a dedicated bus stopping area. These features will enable buses to enter the stop and align parallel with the kerb, which is necessary to provide step-free boarding and alighting for passengers.

The current location and layout of Stop #1912 does not allow buses to consistently achieve this level of accessibility.

What changes are proposed for Stop #1912?

Relocating the bus stop approximately 125.5 metres northwest to a location adjacent to Cherry Tree Park

Installing a 15.0 metre entry taper (broken yellow lines)

Installing a 15.0 metre bus box

Installing a 9.0 metre exit taper (broken yellow lines)

Removing existing road markings (shown in red on the plan)

Removing six on-street parking spaces

A site plan showing the proposed layout is available below.

Why these changes matter

Metlink’s newer buses are fully accessible, but to achieve true accessibility, buses must be able to stop parallel to the kerb. This enables safe, step-free boarding and exiting - especially important for passengers with mobility challenges.

The proposed changes align with NZTA’s Public Transport Design Guidelines, ensuring the bus stop provides a safe, comfortable and consistent experience for all passengers, regardless of how frequently the stop is used.

Relocating Stop #1912 to near Cherry Tree Park will improve safety, provide unobstructed bus access, and ensure parking availability for nearby businesses.

Site plan

Stop 1912 site plan

Have your say

We want to hear your feedback on the proposed changes. Feedback closes at 5pm, Friday 7 August. You can:

Using the feedback form below
By email to info@metlink.org.nz

 Next steps 

Your feedback will help Metlink develop the final proposal, which will be presented to Waka Kotahi NZTA for review and approval. 

Thank you for your time and we look forward to hearing from you.

Have your say on proposed Bus Stop Layout Improvements – Stop #9553 McLeod Steet opposite Davis Crescent

Metlink is proposing improvements to Bus Stop #9553 McLeod Street opposite Davis Crescent in response to safety and visibility concerns raised by the community.

Proposal

Why this bus stop is being improved?

Bus Route 114 provides an important local connection between Trentham Station, Elderslea, and Upper Hutt City Centre and Train Station. We are proposing improvements to Bus Stop #9553 to make it safer, more accessible, and easier for passengers and bus drivers to use.Feedback from the community has highlighted several issues with the current bus stop location. The stop is positioned on the inside of a bend in the road near the Davis Crescent intersection, which can make it difficult for approaching drivers to see waiting passengers in time. This increases the risk of passengers being missed. The bus stop is also located across vehicle driveways, which can make it unsafe for buses to stop and may prevent drivers from safely deploying accessibility ramps. This particularly affects passengers with reduced mobility, people travelling with prams, and cyclists.To address these concerns, we are proposing to relocate the bus stop to a straighter section of McLeod Street. This new location would improve visibility between drivers and waiting passengers, provide a safer space for buses to stop, and make it easier for accessibility ramps to be deployed. Overall, the change is intended to support a more reliable and accessible bus service.

What is being proposed for Stop #9553?

Shift the bus stop 96 metres north-east to #152 McLeod Street
Install concrete standing pad and new bus stop pole with sign

9553

Have your say

Metlink wants to hear your feedback on the proposed changes to the bus stops and turning area. Please provide feedback by 5pm, Friday 8 May 2026, using one of the following options:

Using the form below.
By email to info@metlink.org.nz

Next steps

Your feedback will help Metlink develop the final proposal, which will be presented to Upper Hutt City Council for their consideration. If you are a tenant and renting from a landlord, we kindly ask that you share this letter with them for their information and input into this consultation.

Thank you for participating in this process.

Last published: Tuesday, 28 July 2026 at 9:37 am