Accessible Travel

Accessible Travel

Metlink is committed to making public transport accessible and convenient for everyone. Explore information about accessibility, travel options, fare subsidies and the assistance available to help you plan and enjoy your journey.

Need a little help?

You can call our Metlink Contact Centre, and our friendly staff can assist you. Or stop by the Customer Information Kiosk at Wellington Station.

Accessibility on Metlink services Information and support to help make travelling with Metlink accessible for everyone.
Catching a Metlink Bus Guide to catching a Metlink bus - everything you need to know in one place.
Te Hunga Whaikaha Total Mobility Te Hunga Whaikaha Total Mobility offers subsidized transport for eligible New Zealanders.
Accessible concession Discounted fares for Total Mobility and Blind Low Vision NZ.
Accessibility Charter and Action Plan Learn about Metlink’s Accessibility Charter and plans to improve public transport for all.

Last published: Sunday, 8 November 2026 at 12:33 pm