Disputing a Public Transport Infringement Notice

›

Warranted Transport Officers have been given designated authority by New Zealand Police to help ensure that the terms and conditions of travel are followed on our public transport services.

If you have received an infringement notice and believe it was issued in error or there are circumstances which we should consider rescinding the notice under, you can use this form to request a review of your issued infringement.

All disputes will be reviewed under our Dispute Resolution Policy [Link when available].

We need some details

Please ensure you include the following details:

Your infringement notice number
Your full name
Your contact details (email and/or phone number so we can contact you with the outcome of your dispute)

Please note: You are entering personal details into our form. We will not share your contact information with a third party for any reason other than contacting you about your feedback. Please see the Warranted Transport Officer Privacy Statement below for more details about how Greater Wellington Regional Council (Greater Wellington) deals with your personal information collected by Warranted Transport Officers whilst completing their role.

Warranted Transport Officers Privacy Statement

About Warranted Transport Officers

Conditions of Carriage

Infringement notice number *

Metlink reference number

First name *

Last name *

Phone number

Email address

Mailing address

Tell us why you're disputing this infringement notice *

Optional attachment (if you have any supporting evidence to support your dispute)

Last published: Thursday, 24 September 2026 at 4:27 pm