National Ticketing Solution
Metlink is working with Waka Kotahi to introduce and implement the National Ticketing Solution which will improve public transport for Wellingtonians and all New Zealanders through a centralised, standardised approach to paying for public transport, and a common customer experience no matter where you are in the country.
The National Ticketing Solution supports Metlink’s and the government’s goals toward safer and less congested roads, reducing emissions, as well as supporting healthier lifestyles. It will also help to improve access to travel options by providing people with more choice.
In preparation for this, Metlink is implementing a contactless payment pilot with Snapper card payments on the Johnsonville Line from 14 November 2021, this gives us an opportunity to test, learn and establish the best possible customer experience as we progress toward implementing contactless payment for rail. The pilot is an interim step toward introducing the fully integrated national ticketing solution.