Metlink introducing new timetables ahead of busiest period

Customers & Communities

Metlink is introducing new timetables on 3 February which will increase frequency and improve on-time performance to key routes across the region ahead of the busiest public transport period in March.

A series of customer-initiated service improvements are also being introduced on 3 February, including: the 23z, a trial service that will run from Wellington Station to Wellington Zoo every hour; the 27, a new peak service from Vogeltown to the city; and the 14, which has been extended through to Kilbirnie.

Greater Wellington Regional Council’s Sustainable Transport Committee chair Barbara Donaldson says the Council has been listening to resident and community groups across the region.

“It’s important for the Council to show that we are listening to our customers, learning from the past, and taking action where and when needed to make improvements to the region’s network,” says Cr Donaldson. 

The Council has also been working closely with operators to embed the 3 February changes and ensure the transition is as easy as possible for customers.

“Our operators know we are approaching the busiest period of the year with everyone back to school, university and work by the end of February, so we’re introducing these changes early so we can work together to resolve any teething problems and address capacity issues ahead of time,” says Cr Donaldson.

Six double decker buses will be introduced on some Mana operated services between Johnsonville, Newlands, Paparangi, Woodridge and Wellington starting 27 January.

Additional capacity will be added to NZ Bus operated services with the introduction of 17 brand new double deckers. The double deckers are scheduled to be in service during the busy period and will be introduced at a rate of two vehicles a day after they are fitted out with Snapper and real time tracking. 

Metlink will have staff on the streets at hubs and key stops throughout the network, helping customers with timetable and bus information during the rollout of the February changes. Customers will also be encouraged to share their experiences through the Metlink website.

Customers are advised to check the Metlink website and app for the most up to date timetable information before they travel.