Maps, apps & guides

Routes and timetables are posted at all bus stops, train stations & ferry wharves, and include zone information and a graphic detailing the main stops and estimated travel times of routes. Some stops have digital real time information displays. If the stop does not have a digital display, you can scan the QR code in the bottom-right corner to see that stop's real time departure information or type the stop number or station name into the Metlink app or website to see estimated departures.

Network maps are posted at all train stations and major bus interchanges. Network maps can also be viewed or download from the website, and paper versions are available at Wellington Station, the Wellington iSite, and other timetable stockists around the region.

Paper timetables

You can download and print timetables directly from the Metlink website by clicking the "download" button on any online timetable. 

You can also request paper timetables to be mailed to you by calling or emailing the Metlink Contact Centre.

Some local libraries and businesses also have paper timetables for local routes.

Wellington City Centre, Te Aro & Pipitea

Wellington Station(external link) Customer Kiosk (across from ticket office)
Bunny Street

Wellington City i-Site
Corner Wakefield & Cuba Streets

Greater Wellington Regional Council
100 Cuba Street

Evolve Youth Services
Level 2, James Smith Building

Brooklyn

Brooklyn Library
1 Harrison Street

Churton Park

Churton Park Community Centre
75 Lakewood Avenue

Island Bay

Island Bay Library
167 The Parade

Karori

Karori Library
247 Karori Road

Kelburn

Victoria University
Kelburn Parade

Khandallah

Khandallah Library
8 Ganges Road

Kilbirnie

ASB Sports Centre
72 Kemp Street

Ruth Gotlieb (Kilbirnie) Library
101 Kilbirnie Crescent

Kilbirnie Bus Depot
45 Onepu Road

Miramar

Miramar Library
68 Miramar Avenue

Newlands

Newlands Community Centre
9 Batchelor Street

Newtown

Newtown Library
13 Constable Street

Wellington Hospital
Riddiford Street

Ngaio

Cummings Park Library
1 Ottawa Road

Tawa

Gorgeous Goose Cakes
182 Main Road, Tawa

Mervyn Kemp (Tawa) Library
158 Main Road, Tawa

Wadestown

Wadestown Library
1 Moorhouse Street
NB: Only stocks local timetables

Lower Hutt City Centre

Queensgate Shopping Centre
Corner Queens Drive & Bunny Street

War Memorial Library
2 Queens Drive

Hutt Hospital - Reception
High Street

Upper Hutt City Centre

Upper Hutt Station(external link)
Station Crescent

Upper Hutt i-Site
836 Ferguson Drive

Upper Hutt Library
844 Ferguson Drive

Eastbourne

Eastbourne Library
38 Rimu Street

Gracefield

Wellington Top 10 Holiday Park
95 Hutt Park Road

Naenae

Naenae Library
27 Hillary Court

Petone

Petone Station(external link)
Hutt Road

Petone Library
7 Brittania Street

Weltec Petone Student Association
Kensington Avenue

Silverstream

Silverstream Cruise & Holiday Centre
12/2 Whitemans Road

Stokes Valley

Stokes Valley Library
Scott Court

Taita

Walter Nash Centre
22-26 Taine Street

Trentham

Trentham Post Office
9 Camp Street

Wallaceville

Maclean Street Store
42 Maclean Street

Waterloo

Waterloo Station(external link)
Cambridge Terrace

Wainuiomata

Wainuiomata Library
Queen Street

Carterton

Carterton Information Centre
Holloway Street

Featherston 

Adamson Service Station
32 Fitzherbert Street

Greytown 

Greytown Library
89 Main Street

Challenge Greytown
Main Street

Martinborough 

Martinborough i-Site
The Square, Waihinga Centre

Masterton

Masterton Station(external link)
Perry Street

Masterton i-Site
Corner Bruce and Dixon Streets

Pahiatua

Pahiatua Travel Centre
125 Main Street

City Centre (Porirua)

Porirua Station(external link)
Station Road East

Porirua Library
17 Parumoana Street

Porirua City Council - Reception
16 Cobham Court

Kenepuru Community Hospital
Hospital Drive

Cannon's Creek

Cannon's Creek Library
18 Warspite Ave

Paraparaumu

Paraparaumu St(external link)ation
Ruapehu at Epiha Street

Paraparaumu Library
9 Iver Trask Place

Kāpiti Citizen's Advice Bureau
First Floor, Coastlands Shopping Centre

Waikanae

Waikanae Station(external link)
Main Road

Ōtaki

Ōtaki Library
13 Main Street

Metlink use a vehicle tracking system to estimate arrival times of services based on actual GPS locations of buses and trains, called Real Time Information (RTI). On-street digital displays are also used to provide messages advising of major service changes or disruptions. The tracking information collected from the system provides us with data about service performance, which helps us refine timetables and manage contractual agreements around service quality and performance. 

Many of the busiest bus stops and most train stations have digital departure displays on street or on the platform. Departure times for each stop, even if it doesn't have a digital display, can be found on the Metlink website and app by typing in the stop name, stop number or station name in the search bar.

Understanding the information

Buses and trains that are running and tracked by GPS will display as an estimated number of minutes to arrival. DUE means the bus or train is nearby and will turn up shortly. Services that have not started their trip or are not currently being tracked by GPS will display as a scheduled time and say SCHED. If a service says CAN, it has been cancelled. 

Train services will display if a train is running "All stops" or "Express". When buses replace trains, signage will display a system message with more information.

Service alerts and delay messages are broadcast to customers through several channels. The Metlink website and app and scrolling messages on on-street digital signage will inform customers if their service has been impacted. Delay messages and general service alerts are not usually posted to facebook. Train stations may also play announcements over loudspeakers.

Please note: Third-party apps and other websites that "scrape" our website for timetables, routes, and real-time information may not accurately or reliably display all of the service alerts and notifications that Metlink publishes. Metlink does not have control of the quality of information that other apps provide. Contact your app provider directly with any issues.

All Metlink buses and trains have clearly marked priority seating areas for passengers with disabilities or mobility needs, the elderly, pregnant persons and caregivers with small children. Newer buses and trains on all lines, except for the Wairarapa Line, have high-contrast floor markings, green seat coverings (instead of the usual blue), and priority seating area stickers.

Passengers requiring a seat are encouraged to ask other customers seated in priority seating areas for their seat, if they feel confident to do so. We recognize that not all disabilities or impairments are visible, and encourage passengers to ask the driver to request passengers to vacate seats, if needed.

Have your card or fare ready

Have your Snapper card out, or your cash ready for the driver or train staff. This speeds up the boarding process so that everyone can get where they're going on time.

On at the front, off at the back. 

By exiting through the back doors you won't collide with people boarding the bus.

Slide across to window seats

We ask that passengers sit in seats by windows if possible, and leave aisle seats open for the next person. If you're getting off soon and another passenger wants to sit in your row, you can offer to swap with them so that it's easier for you to exit when you've reached your stop.

Hold on if you're standing up

For your safety, hold onto poles and handles throughout the vehicle, and reduce distractions, such as mobile phones, while the bus is moving.

Up top? Sit down.

Top decks of double deckers are for seated passengers only. Seat count screens in the stairwell will tell you how many seats are available before you head upstairs. Passengers must not be in the stairwell while the bus is moving. Please wait until the bus has pulled completely into a bus stop before coming down the stairs.

Press the button in plenty of time

Drivers need time to signal and slow down as they approach a bus stop. If no one is waiting at the stop, and the "Stop" button hasn't been pressed, drivers will pass the stop. 

Getting a seat on the train

Trains can be very busy during peak commuter times. There are some things you can do to make it more likely you can get a seat:

• Catch the services starting further down the line – for example, if you live in Tawa catch the services that start in Porirua, rather than those that stop at Paremata and Plimmerton.
• Get in a carriage towards the end of the train – the carriages that arrive and depart closest to Wellington Station are the most popular. Try walking up the platform to the carriages further away.
• Travel earlier or later during the peak period