Metlink Information Line: 0800 801 700
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Metlink is the Wellington region’s high-quality public transport network of bus, train and harbour ferry service. The Metlink network has 4 rail lines, over 100 bus routes, more than 200 school bus services, and 4 harbour ferry stops. Last year, 90% of people in the greater Wellington region –nearly 440,000 people – used a Metlink service to travel somewhere.
A Total Mobility scheme provides discounted taxi fares to those people who have difficulty accessing the regular services.
Greater Wellington Regional Council contracts operators to provide most of these services. Its goal is to deliver an effective, efficient, and integrated public transport network for the people of Wellington. The Council works in partnership with the New Zealand Transport Agency to plan and fund the region’s public transport network.
Our Partners and Services
Metlink connects people throughout the greater Wellington region, with a network that stretches from Wellington north to Otaki and east to Masterton.
We partner with a range of service providers and government agencies throughout the greater Wellington region to deliver transportation, ticketing, information and infrastructure. This includes:
We work closely with the following local government agencies to deliver public transport services and infrastructure in their areas:
As a result of these efforts, people in greater Wellington use public transport more than people in any other city in New Zealand. In the 2012/2013 year, we boarded public transport vehicles an average of 72 times per person, over 50% more often than people in Auckland.
The Metlink Service Centre (0800 801 700) provides customers with a single point of contact to access timetable, fares and ticketing information and provide feedback on public transport matters. Find out more information on customer service.