Snapper is an electronic payment card for your Metlink bus travel around the Wellington region.

Snapper is the smart way to pay

  • It’s convenient – no need to fumble around for cash in your pocket or wallet. There are many ways to top up your Snapper card and you can register your card to protect your Snapper balance if your card is lost or stolen
  • It’s cheaper – you’ll pay at least 25% more using cash than with a Snapper card. Free transfers, Off-peak, Child/School, Tertiary and Accessible concessions are all delivered via your Snapper card. There are no discounts on cash
  • Faster than cash – no need to tell the bus driver your destination, or to wait for the ticket or change. Just tag on and off with your Snapper – but please do still take the time to say kia ora to the driver!

To read more about using Snapper, please visit Snapper.co.nz (external link)

Tag on, tag off – and no cost transfers between Metlink buses

MetLink Buses DSC03013 717 HR2

Using Snapper is easy.

Tag your card on the reader as you get on the bus and tag as you get off. Snapper automatically calculates the cost of your journey.

As long as you tag on to another Metlink bus service within 30 minutes you get the transfer at no cost. The final fare you pay will be based on the number of zones you travel on your entire journey – even if you have to catch more than one bus. 

Been overcharged

Sometimes circumstances outside of your control mean you can’t tag off, often in these cases you’ll hear “please tag on at the front” or “fare already paid”. 

  • As of 12 November Snapper will be issuing automatic refunds of penalties where you have tried to tag off the bus but have not been able to
  • These refunds will be processed in 2 working days from the time the tag off attempt was made, and once collected will appear in your transaction history
  • If you think you’ve been unfairly penalized but have not received your refund in 2 working days, please contact Snapper
    (external link)
  • Remember, refunds are only applied under circumstances where you have tried to tag off but haven’t been able to. You still need to tag off each time you get off the bus. Failing to do so will result in a penalty charge of an end of the line fare without the Snapper discount

More information on getting a refund (external link)

Getting a Snapper Card

You can buy a Snapper card for RRP $10 from a Snapper retailer or online on the Snapper website (external link) .

Once you have your Snapper card don't forget to register it. This will not only protect your balance should your Snapper ever get lost or stolen. You can check your balance and transaction history online. Register your Snapper now! (external link)

Topping up your Snapper

Remember to top up your Snapper card before you head to the bus stop.

You can top up:

  • Online
  • Via the Snapper Android app
  • At a Snapper kiosk – see the locations below
  • At Snapper retailers around the region – see locations below

Find out more about topping up your Snapper Card (external link)

Kiosks

Snapper kiosks let you top up your card and check your balance. Keep an eye out for the bright red machines.  

 Suburb  Location
Wellington city
Wellington Railway Station, Railway Station Concourse
1 Bunny Street

Bus Interchange Stop A
1-3 Lambton Quay

Bus Interchange Stop D
8 Lambton Quay
Wellington i-SITE Visitor Centre
11 Wakefield Street
Wellington Central Library
65 Victoria Street
Level B1 Food Court State Insurance Tower
1 Willis Street
Countdown Metro Lambton Quay
280/284 Lambton Quay
FIX Night 'n Day Courtenay Central
90 Courtenay Place

Victoria University Pipitea Campus
Rutherford House
5/23 Lambton Quay

Victoria University, Easterfield Building
Kelburn Parade
Kelburn

Victoria University Te Aro Campus
139 Vivian Street
Newton Wellington Hospital
Riddiford Hospital
Kilbirnie Ruth Gotlieb Branch Library Kilbirnie
101 Kilbirnie Crescent
Wellington Airport Wellington Airport
Ground Floor, Main Building, 28, Stewart Duff Drive
Karori Karori Library
247 Karori Road
Johnsonville Johnsonville Mall Foodcourt
16 Broderick Road
Porirua Porirua Library
17 Parumoana Street
Porirua Railway Station
Porirua
Paraparaumu Paraparaumu Station
in the bus waiting room
Coastlands Shopping Mall - south entrance
Waikanae  Waikanae Station
waiting room
 Petone  Petone Railway Station
 Lower Hutt   Hutt City Memorial Library
2 Queens Drive
 Waterloo Railway Station
Queensgate Mall
Corner Queens Drive and Bunny Street
 Upper Hutt  Upper Hutt Railway Station
Masterton

Tranzit Coachlines Travel Centre
316 Queen St

Masterton Library
54 Queen Street

Snapper retailers

At a Snapper retailer you can top up your Snapper, check your balance, collect a token or credit/refund and buy a new Snapper card.

There are a lot of Snapper retailers around the Wellington region. Check for your nearest retailer*:

* This list is provided by Metlink for informational purposes only and may be subject to change. Please refer to the Snapper website (external link) for more information

Suburb Snapper Retailer
Aro Valley
  • Patel Superette 100 Aro Street
  • Aro Valley Mini Mart 103 Aro Street
Brooklyn
  • Wing On Chang 29 Cleveland Street
  • Brooklyn Foodmarket 57 Cleveland Street
Hataitai
  • Hataitai Dairy 2 Moxham Avenue
  • Hataitai Foodmarket 21 Hataitai Road
  • Hataitai Four Square 1 Moxham Avenue
Island Bay
  • Bay Foodmarket 349 The Parade
  • Hy-Grade Dairy 217 The Parade
  • Island Bay Video 140 The Parade
  • Mersey Street Store 216 The Parade
  • New World - Island Bay 6 Medway Street
  • Parade Dairy 135 The Parade
  • Sai Dairy 300 The Parade
Karori
  • Chloe's Mini Mart 356 Karori Road
  • Karori 4 Square 147 Karori Road
  • Sonas Superette 270 Karori Road
  • Standen Foodmarket 102 Karori Road
  • Karori Park Store 418 Karori Road
  • Paper Plus Select Karori Karori Shopping Centre, 236 Karori Road
Kelburn
  • Kelburn 4 Square 97A Upland Road
  • Menas Store 2 Mount Street
Kilbirnie
  • The Discount Tobacconist Kilbirnie 32 Bay Road
  • Rongotai College Office 171 Coutts Street
  • Coutts Street Dairy 11 Coutts Street
  • Shyam Foodmarket 227 Coutts Street
  • Devyish Superette 62 Kilbirnie Crescent
Lyall Bay
  • Lyall Bay Mini Mart 155 Onepu Road
Miramar
  • Darlington Superette 127 Darlington Road
  • Miramar Gifts and Lotto 4B Park Road
Mount Cook
  • Hankey Street Foodmarket 25 Hankey Street
  • Jala Store 28 Wallace Street
  • Webb Express 47 Webb Street
Mount Victoria
  • Wellington College 15 Dufferin Street
  • Hawker Street Foodmarket 25 Hawker Street
  • Mount Victoria Food Market 45 Brougham Street
Newtown
  • Caltex - Basin Reserve 28 Adelaide Road
  • Choc Fizz 183 Riddiford Street
  • Coromandel Corner Store 40 Coromandel Street
  • The Hospital Shop Wellington Hospital
  • Mall Books and Lotto Shop 4, 195 Riddiford Street
  • Payless Mini Mart 241 Riddiford Street
  • Discount Tobacconist Newtown 146 Riddiford Street
  • Eastern Foods Newtown 193 Riddiford Street
  • Vaasana Traders Limited 251 Riddiford Street
  • Zoo Park Dairy 193 Daniell Street
  • Central Store 8 Rintoul Street
Rongotai
  • Bean Here 14 Kingsford Smith Street
Seatoun
  •  Seatoun Bookshop 30 Dundas Street
Strathmore Park
  • Scots College 1 Monorgan Road
  • Strathmore Dairy 508a Broadway
  • Strathmore Foodmarket 502 Broadway
  • Raukawa Street Store 75 Raukawa Street
Thorndon
  • Molesworth Goods 4/100 Molesworth Street
  • New World - Thorndon 41 Murphy Street
  • Panache Coffee and Candy 17 Mulgrave Street
  • Queen Margaret College 53 Hobson Street
  • Thorndon City Shop Shop 3, 95 Molesworth Street
Vogeltown
  • Vogeltown Dairy 2 Short Street
Wellington Airport
  • Cargo Convenience Store Wellington Airport Ground Floor, Main Building, 28, Stewart Duff Drive
  • Wishbone Wellington Airport, Level 1 Main Terminal, 28 Stewart Duff Drive
Wellington central
  • New World Metro - Railway Station 1 Bunny Street
  • Haere Mai 91 - 93 Dixon Street
  • Kiwi Mart 61 - 63 Taranaki Street
  • New World - Wellington City 279 Wakefield Street
  • Regency Magazines 145 Willis Street
  • Starz Convenience Store 76 Taranaki Street
  • 7 Mart - Dixon Street 19 Dixon Street
  • Crave Convenience Store - Manners 131 Manners Street
  • Crave Convenience Store - Willis 124 Willis Street
  • Bev's Candy Bar 13 Manners Street
  • Cambridge Corner 35 Cambridge Terrace
  • Capital Mart 186 Willis Street
  • City Cards and Mags 112 Lambton Quay
  • City Mart 70 Tory Street
  • City Stop - Manners Mall 107 Manners Street
  • Crave Convenience 187 Featherston Street
  • Divine Store 5 / 55 Featherston Street
  • Fix Night 'n Day - Courtenay Central Shop 1, 80 Courtenay Place
  • Fix Night 'n Day - Courtenay Place 57 Courtenay Place
  • Fix Night 'n Day - Cuba Mall 139 Cuba Street
  • Fix Night 'n Day - Grand Arcade 16/18 Willis Street
  • Fix Night 'n Day - Manners Mall 49 Manners Street
  • James Cook Kiosk 3 / 294 Lambton Quay
  • Kirby Candies and Lotto Shop 16, 140 Lambton Quay
  • Kirby Candies Spark Building, 42-52, Willis Street
  • New World Metro - Willis Street 68/70 Willis Street
  • Sai Cafe and Superette 53 Boulcott Street
  • Spresso Coffee and Foodbar 93 Boulcott Street
  • The Campbell Language Institute Ground Floor, 104 Dixon Street
  • VUWSA - Rutherford House Ground Floor, Rutherford House, 16 Lambton Quay
  • Willis Street Superette 219 Willis Street
  • 7 Mart - The Terrace 16 The Terrace
  • Invincible Mini Market 161 Willis Street
  • Monty's Cuba Foodmarket 140 Cuba Street
  • The Terrace Foodmarket 39 The Terrace
  • Anitas Store 115 Featherston Street
  • Freemans Lotto and Newsagent Rutherford House, 23 Lambton Quay
  • VUWSA - Student Union Building Student Union Building 19 Kelburn Parade
  • 7 Mart - Courtenay Place 46 Courtenay Place
  • Cuba Express 179 Cuba Street
  • Mornington Superette 90 Mills Road
  • Cuba Street Superette 301 Cuba Street
Suburb Snapper Retailer
Churton Park
  • Churton Park Store 114 Middleton Road
Johnsonville
  • Nikisha Foodmarket 62 Haumia Street
  • Johnsonville Dairy 66 Johnsonville Road
  • Broderick Dairy 66 Broderick Road
Khandallah
  • Deeyan Shoper Stop 11 Station Road
  • New World - Khandallah 26 Ganges Road
Newlands
  • One Stop Super Shop Newlands Shopping Centre
  • Clives Foodmarket 103C Newlands Road
Ngaio
  • Ngaio Supermarket 1 Khandallah Road
  • Colway Superette 2 Khandallah Road
Paparangi
  • Paparangi Foodmarket 11 Mark Avenue 
Porirua
  • New World - Whitby Village Cnr, Whitby
  • Porirua New World Walton Leigh Avenue
  • Elsdon Foodmarket 1 Awarua Street, Elsdon
  • Te Puke Street Foodmarket 35 Te Puke Street, Titahi Bay 
  • Sievers Dairy (Parsots Dairy) 134 Mungavin Avenue, Ranui
  • Central Food Store 6 Cobham Court 
  • The Discount Tobacconist 9 Serlby Place
  • Discount House 52 Astrolabe Street, Cannons Creek 
  • Lakeside Dairy 6 Warspite Avenue, Cannons Creek 
  • Nirmal Super Store 3 Button Lane, Waitangirua 
  • Nirmal Superette 25 Fantame Street, Cannons Creek
  • Nirmal Convenience Store Whitby Unit 3 69D Discovery Drive, Whitby 
  • Aotea Food Mart Shop 1 27 Aotea Drive 
  • Corinna Superette 8 Corinna Street, Waitangirua
  • Krishna Bay Foodmarket 128 Te Pene Avenue, Titahi Bay 
  • North City Lotto North City Shopping Centre
  • Macks Track Plimmerton Railway Station, Steyne Avenue
  • Pukerua Bay Store 6 Teihana Road West
Tawa
  • Tawa Central Dairy 186 Main Road
  • Tawa Foodmarket 218 Main Road
Wadestown
  • Le Maquis Unit A 11 Sefton Street
Suburb Snapper Retailer
Alicetown
  • Alice Town FoodMart 53 Victoria Street
  • Mayur Foodmart 19A Railway Avenue
Avalon
  • Avalon Dairy 935 High Street
  • C P Dairy 160 Taita Drive
  • Oaks Foodmarket 1037 High Street
  • Avalon Mini Mart 937 High Street
Eastbourne
  • Eastbourne Four Square 10 Oroua Street
Fairfield
  • Sunrise Dairy 217 Waiwhetu Road
Kelson
  • Kelson General Store 35 Major Drive
Lower Hutt
  • The Discount Tobacconist 94 Queens Drive
  • Halo Dairy 4 Bunny Street
  • New World - Lower Hutt City 57/58 Bloomfield Terrace
  • Park Avenue Foodmarket 837 High Street
  • Park Avenue Superette 800 High Street
  • Stellin Street Store 833 High Street
  • Zampelles Shop 103, Queensgate Mall, Bunny Street
  • C Store Unit 8B, 51 Queens Drive
  • Arakura Superette 25 Norfolk Street
  • Hardy Street Dairy 21 Hardy Street
 Maungaraki
  • Dowse Drive Food Market 173 Dowse Drive
  • Neelam Dairy 281 Dowse Drive
 Moera
  • Corner Dairy 111 Randwick Road
  • Moera Discounter 115 Randwick Road
  • Fair Price Store 159 Randwick Road
 Naenae
  • United Video - Naenae 55 Treadwell Street
  • M8 Mini Mart 339 Cambridge Terrace
  • Rata St Dairy 83 Rata Street
Petone
  • Petone Fruit Centre 334 Jackson Street
  • Petone Paper Plus 215 Jackson Street
  • Smile Dairy 182 Hutt Road
  • Weltec 11 Kensington Avenue,Learning Comms, Level 2
  • Zeus 75 Cuba Street
  • Hansa's Dairy 278 Jackson Street
  • J and S Foodmarket 399 Jackson Street
  • ABC Foodmarket 254 Jackson Street
  • Bay Road Dairy 9 Bay Road
  • Vimal Store 216 Jackson Street
Stokes Valley
  • N Y Court Dairy 1 Scott Court
  • Caltex - Stokes Valley 7 Stokes Valley Road
  • Kamahi Dairy 411 Stokes Valley Road
  • Glen Road Superette 45 Glen Road
Taita
  • BP 2 Go - Taita 1217 High Street
  • Taita Discountee 1213 High Street
  • Tocker Street Dairy 16 Tocker Street
Totara Park
  • Totara Park 4 Square 1 Turon Crescent
Trentham
  • Kwality Superette 17 Ward Street
  • Trentham Mini Mart 7 Camp Street
  • Merton Mini Market 61 Merton Street
  • Racecourse Superette 74 Ararino Street
  • Trentham Food Centre 490 Fergusson Drive
  • Galaxy Store 520 Fergusson Drive
Upper Hutt
  • City Stop - Upper Hutt 2-4 Wakefield Street
  • Fergusson Foods Shop 2, 1098 Fergusson Drive
  • Tiki Dairy 687 Fergusson Drive
  • Akatarawa Store 115 Akatarawa Road
  • Clouston Park Store 66 Clouston Park Road
  • Heretuanga Food Market 316 Fergusson Drive
  • Caltex - Rimutaka 1193 Fergusson Drive
Wainuiomata 
  • Carnation Superette 157 Wainuiomata Road
  • Dukes Dairy 28 Queen Street
  • Jay Store 2 Ruthven Road
  • Konini Superette 8 Konini Street
  • United Video - Wainuiomata 10 The Strand
  • Coast Road Dairy 92 Coast Road
  • Ziggys 18 Queen Street
  • Norfolk Street Foodmarket 31-33 Norfolk Street
Wallaceville
  • Maclean Street Store 42 Maclean Street
Waterloo
  • Waterloo Gift and Lotto 7 Hardy Street
  • Heenas Dairy 43 Birch Street
  • Shop 'n' Save 7 Hardy Street
  • Waterloo Bookshop and Post 7/13 Trafalgar Square
  • Two Ten Superette 210 Knights Road
Town Snapper Retailer
Otaki
  • Otaki Beach Store 4 Donovan Road
Paraparaumu
  • Kena Kena 4 Square 4 Donovan Road
  • Kapiti Knitting and Lotto 24 Maclean Street 
  • Kapiti Mags Coastlands Shoppingtown Ltd, Main Road
  • Four Square Thriftway 16 Seaview Road
  • Trackside Superette 2 Ruapehu Street
Waikanae
  • Eastside Foodmarket 12 Elizabeth Street 
Town Snapper Retailer
Masterton
  • Copper Kettle Lotto and Superette 246 Queen Street
  • Hospital Food Market 29 Te Ore Ore Road
  • Westend Super Store 114 Pownall Street
  • Colombo General Store 171 Colombo Road
  • Kuripuni Service Station 229 Chapel Street
  • Tranzit Coachlines 316 Queen Street
  • Solway Super Store 209 High Street, Solway 
  • Mobil Service Station Cnr Te Ore Ore Road and Opaki Road
Carterton
  • North End Super Store 241 High Street North
  • The Right Dairy 299 High Street
  • High Street Dairy Carterton 216 High Street South
  • Mobil Carterton 191-201 High Street North
Greytown
  • Greytown Superette 146a Main Street
Featherston
  • Kia Ora Dairy 25A Fitzherbert Street
Martinborough
  • BP2Go 16 Kitchener Street

On our way to integrated ticketing

Snapper is an interim solution to make bus travel easier. We are continuing to work on delivering a fully integrated next generation payment system that you’ll be able to use on all buses, trains and harbour ferries across the region. This project is still a couple of years away and we will keep you up to date with our progress.