Valid from: 24/05/2019 12:00am

You may notice a new on-board announcement service when travelling on one of our Metlink buses. We’re testing ways of helping customers who are either unfamiliar with the area and the bus network, and importantly people who have impairments or disabilities. 

If you travel on bus routes 1, 7, 23e, 23z or 32x, we will be testing on-board announcements on some of our electric double deckers. This is the very first phase of coming up with a way of ensuring everyone gets the information they need.

So, how will it work?

The announcements will help to let you know what route you’re on, what the end destination is, and which stop you’re at. Don’t worry, we’ll be working hard to make sure there’s not too much talking – just enough to ensure everyone’s reliably informed. 

The On Board Announcement tests are being designed with Wellington in mind, and if you have any comments or suggestions, we’d love to hear them. We’re determined to make the finished product something that really works for the Wellington region. You can call 0800 801 700.

In the meantime, make sure you’ve downloaded the Metlink Commuter App and you’re ready to go!

Services Affected: