Valid from: 23/03/2020 9:00pm

In response to the Prime Minister’s address on 23 March on raised COVID-19 levels, Metlink rail will be moving to a special weekend timetable from 24 March.

Kapiti line timetable
Hutt Valley line timetable
Johnsonville line timetable
Wairarapa line timetable

From 26 March we will be putting in additional measures to reduce contact between staff and passengers in line with the government guidelines for a level 4 alert status. 

Passengers must use the central doors on the train as the first and last carriages are isolated for staff.

rail carriages2

Customers will be encouraged to continue their own physical distancing practices on all trains by leaving a space next to them where they can. We ask that you respect this distancing with our staff as they continue to run the trains for you and provide a core service to the community.

From 25 March we will no longer have retail staff at any stations including Wellington station. Our Customer Service Kiosk will be closed, and we will no longer be offering a lost property service. If you have any questions about Metlink travel please refer to the Metlink website or call centre on 0800 801 700.

There is a staff call button in every train carriage near the door, so please use this to speak to the crew in an emergency. At stations the emergency duress points are available for contact with our security team. For any general rail enquiries, you will still need to contact the Metlink team by phone on 0800 801 700 or online.

Monthly Pass Refunds Process

In light of services being provided free of charge during the next couple of months, full refunds for April and May monthly passes will be provided. With rail windows closed and the country in lockdown, a new process for refunds needs to be developed and we ask that customers be patient while we figure out how to do this.  Once the process has been confirmed we will provide communications informing customers how to get a refund

Line specific timetables are provided below:

Kapiti Line

TO WELLINGTON:

Departing from Waikanae stopping all stations at:

  • 5:00am - 7:00am hourly on the hour
  • 7:00am - 8:00pm half hourly at :00 and :30 past the hour
  • 7:30pm replaced by bus
  • 8:00pm - 11:00pm hourly on the hour

TO WAIKANAE:

Departing from Wellington stopping all stations at:

  • 6:14am
  • 7:14am - 7:14pm half hourly services departing at :14 and :44 past the hour
  • 7:14pm - 11:14pm hourly services departing at :14 past the hour

Hutt Valley Line

TO WELLINGTON:

Departing from Upper Hutt stopping all stations at:

  • 5:00am and 6:00am
  • 7:00am - 8:00pm half hourly at :00 and :30 past the hour
  • 8:00pm - 10:00pm hourly at :00 past the hour
  • 11:00pm replaced by bus

TO UPPER HUTT:

Departing from Wellington stopping at all stations at:

  • 6:05am
  • 7:05am - 7:05pm half hourly at :05 and :35 past the hour
  • 7:05pm - 11:05pm hourly at :05 past the hour

Johnsonville line

TO WELLINGTON:

Departing from Johnsonville and stopping all stations at:

  • 6:30am
  • 7:30am - 8:30pm half hourly at :00 and :30 past the hour
  • 8:30pm - 11:30pm hourly at :30 past the hour

TO JOHNSONVILLE:

Departing from Wellington and stopping all stations at:

  • 6:02am
  • 7:02am - 7:02pm half hourly at :02 and :32 past the hour
  • 7:02pm - 11:02pm hourly at :02 past the hour

Wairarapa Line

From Thursday 26 March the Wairarapa service will be bus replaced and will operate on a special weekend bus replacement timetable:

wrl timetable

We will run two additional 200 services between Martinborough and Featherston to meet the additional train services*:

  • Martinborough – Featherston to meet the additional train at 7.00am
  • Featherston – Martinborough to meet the train at 6.51pm

*Note the additional train services will be bus replaced.

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Services Affected: