Here’s what's changing for the Wairarapa from Monday 30 April 2018:

From Monday 30 April 2018, Snapper cards will replace Tranzit a.to.b. payment cards as a way to pay for travel on all Metlink buses in the Wairarapa.  

If you already have a Snapper card you will be able to use it on Metlink buses in the Wairarapa from Monday 30 April 2018, and if you want to pay in cash you still can.  

If you have a Tranzit a.to.b. card we want to make this change as easy as possible for you, so we’ll give you a new replacement Snapper card for free.

If you don’t have a Tranzit a.to.b. card, you can buy a Snapper card for RRP $10 from a Snapper retailer or online by visiting the Snapper website (external link) .

Getting your free replacement Snapper card

If you missed our AmBUSadors you can still get your free replacement Snapper by show your Tranzit a.to.b. card to staff in the Tranzit Travel Centre, 316 Queen St, Masterton until Friday 11 May 2018 (not at Snapper retailers).

Snapper card in Wallet cropped3

Five steps to make the switch from Tranzit a.to.b. to Snapper

Now you have your free replacement Snapper, there are a few things you need to do before making the switch to Snapper from Monday 30 April 2018.

  1. Hold on to your Tranzit a.to.b. card
  2. Top up your new Snapper card before you travel on Monday 30 April 2018
  3. Register your card to protect your balance
  4. Check your Snapper card has a child concession loaded before you travel
  5. On Monday 30 April 2018 – start using your new Snapper on Metlink buses in the Wairarapa.

From Monday 30 April 2018, your Tranzit a.to.b. card will no longer be accepted and any outstanding credit you have on your card will be unusable.

Please only top up your Tranzit a.to.b. card with the minimum amount needed

From Monday 30 April 2018, your Tranzit a.to.b. card will no longer be accepted as payment on buses and any credit you have on your card will be unusable for bus services in the Wairarapa.

Unfortunately, we’re not able to transfer any remaining balance from your Tranzit a.to.b. card onto your new Snapper card. Please make sure you only top up your Tranzit a.to.b. card with the minimum amount needed, but if you do end up with some unused credit on your a.to.b. card, refunds will be available from Tranzit until Saturday 30 June 2018.

Getting a refund on your Tranzit a.to.b. card

Refunds of any unused balance on the Tranzit a.to.b. card will be available from Tranzit until Saturday 30 June 2018. Please post your Tranzit a.to.b. card together with a bank deposit slip to Tranzit at PO Box 116, Masterton or drop into Tranzit’s office at 316 Queen Street Masterton. Tranzit will then deposit the amount of the balance remaining on your Tranzit a.to.b. card into your bank account and destroy your card.

 

There are many ways to top up your Snapper card – please choose the one that suits you best: 

  • At your nearest retailer ($0.25 fee per retail top up transaction) or self-service kiosk at the Masterton Public Library - see the list of Wairarapa retailers below
  • If you’re an Android user (with NFC), top up from your phone using our Snapper Mobile Android app
  • Top up from your computer by purchasing a Snapper Feeder online (RRP $25.00) and downloading the MySnapper app.

retailer cropped

Register your card on the Snapper website to protect your balance if your card is ever lost or stolen. It also provides handy online access to your balance and transaction history.

Renewing your child concession

Before the pre-loaded child concession expires on Friday 20 July 2018, you will need to confirm your eligibility with Snapper to renew the child concession. This will ensure you continue to receive the child discount when you use your Snapper card.

  • Confirming eligibility is easy! You’ll need to register your card on the Snapper website www.snapper.co.nz/create-account then simply email concessions@snapper.co.nz with:
    • Your date of birth
    • Proof of enrolment – i.e. a scan of your current school ID or a letter from your school confirming you are enrolled at school for the current year.
    • If you don’t confirm ongoing eligibility by this date, an adult fare will start to be charged when the card is next used. 
    • Alternatively, you can drop into the Tranzit Travel Centre at 316 Queen Street, Masterton and the staff there will be able to check your Student ID and extend the child concession for you.
  • Your 16-digit Snapper card number
  • Your registered email address (for your Snapper website account)

How the child concession works…

  • Once eligibility is confirmed the child concession will be enabled until the card holder’s 16th birthday.  Once a cardholder turns 16, or if they were already 16 at the time of confirming eligibility, the concession will need to be renewed by 28 February each year until they leave school.
  • When you tag on, the Snapper Reader on the bus will beep twice which indicates to the driver that a child fare has been charged (one beep means an adult has tagged on). The reader will also show the name of the concession on the screen, so you will see CHILD when you tag on.

Visit www.snapper.co.nz/concessions for more information on applying the child concession to your Snapper

Please remember to tag on and off every bus

Please remember, you’ll need to tag your Snapper card to the reader when you get on the bus, and when you get off. It’s important to tag off after every journey, or you’ll be charged the maximum fare to the end of the line.

Bus tag on.cropped

Snapper retailers

Snapper has been busy signing up more retail locations across the region and we are excited to have so many new Snapper retailers on board:

Town Snapper Retailer
Masterton
  • Copper Kettle Lotto and Superette 246 Queen Street
  • St James Dairy 103 High Street
  • Hospital Food Market 29 Te Ore Ore Road
  • Westend Super Store 114 Pownall Street
  • East Side Super Store 92 Colombo Road
  • Colombo General Store 171 Colombo Road
  • Kuripuni Service Station Chapel Street
  • Faulknors Service Station 1/3 Queen Street
  • Tranzit Travel Centre 316 Queen Street
  • Solway Super Store 209 High Street, Solway 
Carterton
  • The North End Dairy 241 High Street North
  • The Right Dairy 299 High Street
  • High Street Dairy Carterton 216 High Street South
  • Mobil Petrol Station, 191-201 High Street
Greytown
  • Greytown Superette 146a Main Street
Featherston
  • Kia Ora Dairy 25A Fitzherbert Street
Martinborough
  • BP Petrol Station 16 Kitchener Street

Getting around Wairarapa on your SuperGold card

supergold

After 30 April you still get to hop on the bus (or train) and get around Wairarapa just as you do now for free between 9:00 am and 3:00 pm and after 6:30 pm weekdays, and all day weekends and public holidays.

If you have a Tranzit a.to.b. card you should go to one of the specified locations and pick up your free Snapper card. If you travel during peak periods you will need to pay the adult fare. After 15 July it will be cheaper to travel during peak on a Snapper card than to pay cash.

Find our more about travelling on your SuperGold card

Changes to Metlink bus services in the Wairarapa

As we do the hard work necessary to bring an upgraded, more connected public transport network to the Wellington region, there will be the odd change such as this interim timetable for Metlink buses in the Wairarapa between 30 April and 14 July 2018. What this means is that a new, permanent timetable will be in operation from 15 July 2018.

Download the interim Wairarapa bus and train timetables PDF - 1 MB

From 15 July there will be minor changes to some public and school bus services, and the look of your bus will also be a bit different. If you're catching a bus, keep an eye out for the Metlink lime and yellow.

Chanel College

Route name Route number What's changing Change detail
(effective from 29 April)
Route map link**
Martinborough - Featherston - Masterton 200 Changed to school route #309
(to match afternoon service)
• Departs Carterton: 8am
Arrives Makoura College: 8:20am
Connects with route 200 at Hadlow 
school for students travelling from Featherston
View route 200 on map
Makoura and Chanel College - Carterton 309 No change N/A  View route 309 on map
Martinborough and Ponatahi - Masterton schools
(commercial service* operated by Tranzit)
353 No change  N/A Map view unavailable

 Hadlow Prepatory School

Route name Route number What's changing Change detail
(effective from 29 April)
Route map link**
Makoura and Chanel College - Carterton 309 No change

N/A

View route 309 on map
Masterton Intermediate - Carterton and Greytown 315 No change N/A  View route 315 on map

 Masterton Intermediate

Route name Route number What's changing Change detail
(effective from 29 April)
Route map link**
Masterton Intermediate - Carterton and Greytown 315 No change

N/A

View route 315 on map
Martinborough and Ponatahi - Masterton Schools
(commercial service* operated by Tranzit)
353 No change

N/A

Map view unavailable

 Makoura College 

Route name Route number What's changing Change detail
(effective from 29 April)
Route map link**
Martinborough - Featherston - Masterton 200 Changed to school route #309 (to match afternoon service)

• Departs Carterton at 8am
Arrives Makoura College 8:20am
Connects with route 200 at Hadlow 
school for students travelling from Featherston

View route 200 on map
Makoura and Chanel College - Carterton  309 No change N/A  View route 309 on map

 St Matthew's Collegiate (Masterton)

Route name Route number What's changing Change detail
(effective from 29 April)
Route map link**
Martinborough and Ponatahi - Masterton Schools
(commercial service* operated by Tranzit)
353 No change  N/A Map view unavailable

 Wairarapa College

Route name Route number What's changing Change detail
(effective from 29 April)
Route map link**
Martinborough - Featherston - Masterton 200 Changed to school route #313 (to match afternoon service)

Two trips – both connect with route 200 at Hadlow School for students travelling from Featherston:

• Departs Greytown 7:50am
• Arrives Wairarapa College 8:20am
• Departs High Street South 7:55am
• Arrives Wairarapa College 8:20am

View route 200 on map
Wairarapa College - Carterton, Greytown & Featherston  313 No change N/A  View route 313 on map

* Commercial services are not part of the Metlink network and are subject to change. Please contact the operator for more information.

** Click on the link to the route map to find out where the route travels. You can zoom in to bus stop level and work out where to wait for your bus. You can also view all the other school bus services for the area.

 

Here’s what's changing in the Wairarapa from Sunday 15 July 2018:

Simpler fares so it’s easy to know what to pay

From Sunday 15 July 2018, we’re making our fares simpler, plus more affordable fares are coming for eligible students, people with disabilities, and adults travelling during the off-peak periods. More information on the new Metlink fares will be coming in late March.

Improving bus and rail services in the Wairarapa

On Sunday 15 July, you’ll see a few changes, notably:

  • A new Sunday bus service between Martinborough, Featherston and Masterton to help you get around more easily. The current route 205 bus service will be renumbered to the route 200 bus service.
  • There will also be adjustments to the rail timetable and bus routes 200 and 204 to improve how you can connect more easily between buses and trains.

Better journey information

We recognise that having certainty about your trip is really important. That’s why we’re extending Real Time Information (RTI) to the Wairarapa, meaning you’ll know when a Metlink bus or train service is arriving at your stop.