Getting the new Metlink network right is as important to us as it is to you. Let us know your experience with the new bus routes and the new buses themselves via this online form. While we may not respond directly to you, your information will be used to help us better understand how the network is operating and solve the issues you are experiencing.

If you are getting in touch with us about a complaint or compliment on the usual things such as tickets, train services, website or Metlink Commuter App, you are on the wrong form. Go to our Service Centre online feedback form.  

Please note: If you enter your personal details into our form, we will not disclose your contact information to a third party for any purpose.