Ticket outlets
Snapper
For the most up-to-date list of Snapper locations, visit the locations page on the Snapper website.(external link)
Wellington Station Information Kiosk
Wellington Railway Station has a Customer Information Kiosk across from the ticket office. They don't sell tickets at the kiosk, but staff can answer questions about train services, timetables and general information about getting around Wellington.
Open hours
Note: These opening hours differ from the ticket office at Wellington Station.
Monday to Thursday 6.30am -7.30pm
Friday 6.30am - 8.30pm
Saturday & Sunday 9.30am - 4.30pm
Lost property
Any lost property found on trains is sent to the Customer Kiosk.
Wellington Station train ticket office
Open hours
Monday-Thursday 6.30am-8pm
Friday & Saturday 6.30am-1.15am
Sunday 6.30am-7.10pm
All train ticket offices, except Wellington Station, have closed permanently. Stations with waiting rooms and toilets inside the old ticket offices have been fitted with automatic doors, CCTV, emergency call buttons and information call buttons that connect to the Metlink Contact Centre during their open hours.
Open hours of waiting rooms and toilets vary by station.
Timetable stockists
You can print timetables directly from the Metlink website. You can also request paper timetables to be mailed to you by calling or emailing the Metlink Contact Centre.
All bus stops, train stations, and ferry wharves have posted timetable and route information at the stop, and many have digital real time departure displays. We recommend using the Metlink app(external link) or mobile website for the most up-to-date timetable information, real time service alerts and live departures.
Wellington City Centre, Te Aro & Pipitea |
Wellington Station(external link) (across from ticket office) Wellington City i-Site Greater Wellington Regional Council Evolve Youth Services |
Brooklyn |
Brooklyn Library 1 Harrison Street |
Churton Park |
Churton Park Community Centre 75 Lakewood Avenue |
Island Bay |
Island Bay Library 167 The Parade |
Karori |
Karori Library 247 Karori Road |
Kelburn |
Victoria University Kelburn Parade |
Khandallah |
Khandallah Library 8 Ganges Road |
Kilbirnie |
ASB Sports Centre Ruth Gotlieb (Kilbirnie) Library Kilbirnie Bus Depot |
Miramar |
Miramar Library 68 Miramar Avenue |
Newlands |
Newlands Community Centre |
Newtown |
Newtown Library Wellington Hospital |
Ngaio |
Cummings Park Library 1 Ottawa Road |
Tawa |
Gorgeous Goose Cakes Mervyn Kemp (Tawa) Library |
Wadestown |
Wadestown Library 1 Moorhouse Street NB: Only stocks local timetables |
Lower Hutt City Centre |
Queensgate Shopping Centre War Memorial Library Hutt Hospital - Reception |
Upper Hutt City Centre |
Upper Hutt Station(external link) Upper Hutt i-Site Upper Hutt Library |
Eastbourne |
Eastbourne Library 38 Rimu Street |
Gracefield |
Wellington Top 10 Holiday Park 95 Hutt Park Road |
Naenae |
Naenae Library 27 Hillary Court |
Petone |
Petone Station(external link) Petone Library Weltec Petone Student Association |
Silverstream |
Silverstream Cruise & Holiday Centre |
Stokes Valley |
Stokes Valley Library Scott Court |
Taita |
Walter Nash Centre 22-26 Taine Street |
Trentham |
Trentham Post Office 9 Camp Street |
Wallaceville |
Maclean Street Store 42 Maclean Street |
Waterloo |
Waterloo Station(external link) Cambridge Terrace |
Wainuiomata |
Wainuiomata Library Queen Street |
City Centre (Porirua) |
Porirua Station(external link) Porirua Library Porirua City Council - Reception Kenepuru Community Hospital |
Cannon's Creek |
Cannon's Creek Library 18 Warspite Ave |
Paraparaumu |
Paraparaumu St(external link)ation Paraparaumu Library Kāpiti Citizen's Advice Bureau |
Waikanae |
Waikanae Station(external link) Main Road |
Ōtaki |
Ōtaki Library 13 Main Street |
Carterton |
Carterton Information Centre |
Featherston |
Adamson Service Station |
Greytown |
Greytown Library Challenge Greytown |
Martinborough |
Martinborough i-Site The Square, Waihinga Centre |
Masterton |
Masterton Station(external link) Masterton i-Site |
Pahiatua |
Pahiatua Travel Centre 125 Main Street |
Last published: Sunday, February 5, 2023 at 2:20 AM