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Ticket outlets

Ticket outlets

Snapper

For the most up-to-date list of Snapper locations, visit the locations page on the Snapper website.(external link)

Wellington Station Information Kiosk

Wellington Railway Station has a Customer Information Kiosk across from the ticket office. They don't sell tickets at the kiosk, but staff can answer questions about train services, timetables and general information about getting around Wellington.

Open hours

Note: These opening hours differ from the ticket office at Wellington Station.

Monday to Thursday 6.30am -7.30pm
Friday 6.30am - 8.30pm
Saturday & Sunday 9.30am - 4.30pm

Lost property

Any lost property found on trains is sent to the Customer Kiosk. 

Contact us

Wellington Station train ticket office

Open hours

Monday-Thursday 6.30am-8pm
Friday & Saturday 6.30am-1.15am
Sunday 6.30am-7.10pm

All train ticket offices, except Wellington Station, have closed permanently. Stations with waiting rooms and toilets inside the old ticket offices have been fitted with automatic doors, CCTV, emergency call buttons and information call buttons that connect to the Metlink Contact Centre during their open hours.

Open hours of waiting rooms and toilets vary by station.

Timetable stockists

You can print timetables directly from the Metlink website. You can also request paper timetables to be mailed to you by calling or emailing the Metlink Contact Centre.

All bus stops, train stations, and ferry wharves have posted timetable and route information at the stop, and many have digital real time departure displays. We recommend using the Metlink app(external link) or mobile website for the most up-to-date timetable information, real time service alerts and live departures.

Last published: Sunday, February 5, 2023 at 2:20 AM