Total Mobility

How will my Total Mobility trips be cheaper?

During the half price fare period, the majority of Total Mobility customers will pay half their usual share for Total Mobility taxi trips.

The maximum Total Mobility subsidy amount will be $60 per trip.

Will this change how I use my Total Mobility card? 

There is no change to the way your Total Mobility card is used. You must give your card to the driver at the start of each trip, or you will be charged the full fare.  

There is also no change to the Customer Terms & Conditions [PDF, 208 KB]. You can read the Terms and Conditions on our website, or we can send you a printed copy via the Contact Centre.

You can continue using your Total Mobility card to get the Accessible Concession on Metlink public transport services.

How long will Total Mobility fares be cheaper for?

Total Mobility customers will pay cheaper fares for their Total Mobility taxi trips from 1 April to 30 June 2023. 

We hope you enjoy the cheaper fares. We are working hard to manage our public transport as we navigate through the pandemic. Our services may be impacted by COVID-19, so it is always a good idea to call ahead to check taxi availability or use our Metlink website before using public transport.

Total Mobility Scheme

Example Total Mobility cardThe Total Mobility scheme is provided throughout New Zealand and is jointly funded by local and central government. The scheme subsidises door-to-door transport for disabled people who cannot independently use regular public transport services, all or some of the time. Total Mobility users receive a 50% discount, up to a maximum of $40 per trip, on eligible trips including wheelchair accessible services. 

In Wellington, Total Mobility cards have Snapper cards built in for paying bus fares and already have the Accessibility concession applied.

If you have a long-term physical, mental, intellectual or sensory impairment, contact us for more information or talk to your support agency about eligibility. 

Support agencies & transport operators

Eligibility & how to apply

Using Total Mobility

Terms & Conditions


Last published: Thursday, March 23, 2023 at 7:54 PM