We are always on the look out for ways of offering more travel choices around Wellington. We are running a trial of bike racks on buses to assess whether or not we should consider these as a part of our regular services.

The trial is in partnership with Newlands Coach Services and will operate on selected routes from Monday 3rd October 2016 through to Friday 31st March 2017. 

Bike racks on buses have been in successful operation in many other cities around the world and in New Zealand for a number of years. The racks will give cyclists more accessibility and options. 

The bike racks are designed to carry two bikes at a time. The bikes should weigh no more than 25 kg each and the wheels should have a minimum diameter of 40.5 cm (16"). Electric bikes are permitted but you need to remove the battery.

Cargo-type bikes or bikes with fat tyres will not fit in the bike rack.High backed child seats and anything that will obstruct the drivers visibility are not allowed for safety reasons. We also do recommend that children aged 13 or under be assisted by an adult to load and unload the bike from the rack.


Routes and timetables

We have installed the bike racks on a number of Newlands buses which will be operating selected services on these routes:

Racks carry two bikes at a time on a first come first served basis.


How to use a bike rack on a bus

Download a copy of the Bike rack on buses brochure PDF - 2.4 MB.

Loading and unloading the bike is your responsibility and the driver won't be able to lend you a hand, although they will have a look to check it is securely loaded.

Always load your bike from the front of the bike rack and at the very front of the bus stop. Never stand behind another bus or on the road side of the bus when loading or unloading your bike.

Don't lock your bike to the bike rack. The spring loaded bar will lock your bike securely in place.

Loading your bike

Remove any loose items from the bike that could fall off when the bus is moving or cause injury to others.

Indicate to the driver that you are going to load your bike and ensure the driver acknowledges it is okay to do so.

1.

Squeeze the yellow handle on the bike rack upwards to release and then lower the bike rack towards you. Bike 2

2.

Lift your bike onto the bike rack with the front wheel facing toward the yellow support arm and lower the bike so the wheels fit into the support slots. Load your bike on the rack closest to the bus first so that the front rack is still available for use. bike 7

3.

Hold onto the bike securely either on the frame or the handlebars while pulling the yellow support arm out and raising it over the front tyre so that it fits on the top of the front wheel, tightly against the front of the bike frame or front mudguard.  bike 4b

4.

Board the bus and pay as normal - there is no additional charge for your bike. Sit or stand close to the front of the bus so you can exit quickly. Getting on the bus

Unloading your bike

Let the driver know you're going to be unloading your bike and exit via the front doors.

1.

Hold the bike securely either on the frame or the handlebars then unhook and lower the yellow support arm from the front tyre. bike 4

2.

Lift your bike from the bike rack onto the footpath. bike 5

3.

If no one else is using the bike rack, squeeze the handle in the middle of the bike rack towards you and fold the bike rack back up towards the front of the bus. bike 6 

Disclaimer: Passengers and their bikes travel at their own risk and Greater Wellington Regional Council and their contracted bus companies are not liable for whatever reason (to the extent permitted by law), for any losses, damage, costs or inconvenience suffered by passengers or any other person, or for loss or damage to any property (including bikes).  

Lost Property: Bikes left on the rack will be treated as lost property by the relevant bus company who will keep hold of them. Find out more about lost property on Wellington's public transport

 


Feedback

If you experience any problems when using the bike racks please inform the driver immediately. You can also contact Metlink via the online feedback form or call Metlink on 0800 801 700.