bike7

Many people choose the two-wheel option for getting around, for commuting or pleasure. Sometimes, due to the weather or energy levels, cyclists might want to complete their journey by bus.

Bike racks offer that flexibility, and to support your travel choice Metlink is progressively rolling out bike racks on buses across the Wellington region.

By 2020 most Metlink buses will have bike racks. Buses can only safely carry two standard bikes at a time on the racks, so use is on a "first come, first served" basis.

Find out more about folding bikes. (external link)
(external link)

Bike racks are not available on:

  • Services that are not run by Metlink including Routes 91 (Airport Flyer) and 85x
  • School buses
  • Some After Midnight services

How to use a bike rack on a bus

The bike racks are designed to carry a maximum of two standard bikes at a time. Each bike must weigh no more than 25kg and the wheels must have a minimum diameter of 40.5cm (16").

Extra wide handlebars can interfere with the windscreen wiper function. Bikes with handlebars 750mm or more should be loaded on the front of the rack, not in the slot closest to the bus windscreen.

Electric bikes are able to be carried but the battery must be removed before the bike is put on the rack.

The following bike types and accessories are not able to be carried on the racks:

  • Cargo-type bikes - they do not fit in the bike racks
  • Bikes with fat tyres  - they also do not fit in the bike rack
  • High-backed child seats, or any bikes/bike accessories that can obstruct the driver’s visibility are not allowed for safety reasons

We recommend that children aged 13 or under be assisted by an adult when using the bike racks.

Loading and unloading a bike is the bike owner’s responsibility. Unfortunately the driver isn’t able to lend a hand, although they will check that it is loaded securely.

Always load a bike from the front of the bike rack and at the very front of the bus stop. For safety reasons we recommend not standing behind another bus or on the road side of the bus when loading or unloading bikes.

There is no need to lock bikes to the bike rack, the spring loaded bar will lock them securely in place and you’ll be able to keep an eye on it from inside the bus.

Loading your bike

Remove any loose items from the bike that could fall off when the bus is moving or cause injury to others.

Indicate to the driver that you are going to load your bike and ensure the driver acknowledges it is okay to do so.

1.

Squeeze the yellow handle on the bike rack upwards to release and then lower the bike rack towards you (the rack may already be lowered if another bike is on it). bike1

2.

Lift your bike onto the bike rack with the front wheel facing toward the yellow support arm and lower the bike so the wheels fit into the support slots. Load your bike on the rack closest to the bus first so that the front rack is still available for use. bike2

3.

Hold onto the bike securely either on the frame or the handlebars while pulling the yellow support arm out and raising it over the front tyre so that it fits on the top of the front wheel, tightly against the front of the bike frame or front mudguard.  bike3

4.

Board the bus and pay as normal - there is no additional charge for your bike. Sit or stand close to the front of the bus so you can exit quickly.

Unloading your bike

Let the driver know you're going to be unloading your bike and exit via the front doors.

1.

Hold the bike securely either on the frame or the handlebars then unhook and lower the yellow support arm from the front tyre. bike4

2.

Lift your bike from the bike rack onto the footpath. bike5

3.

If no one else is using the bike rack, squeeze the handle in the middle of the bike rack towards you and fold the bike rack back up towards the front of the bus. bike6

Disclaimer: Passengers and their bikes travel at their own risk and Greater Wellington Regional Council and their contracted bus companies are not liable for whatever reason (to the extent permitted by law), for any losses, damage, costs or inconvenience suffered by passengers or any other person, or for loss or damage to any property (including bikes). 

Lost Property: Bikes left on the rack will be treated as lost property by the relevant bus company who will keep hold of them. Find out more about lost property on Wellington's public transport

Feedback

If you experience any problems when using the bike racks please inform the driver immediately. You can also contact Metlink via the online feedback form or call Metlink on 0800 801 700.