Travelling with animals
Disability assist dogs
A disability assist dog is a dog certified by a recognised organisation as a dog trained or being trained to assist a person with a disability and Metlink staff may request to see an identification card from one of these recognised organisations:
|Blind Foundation||Hearing Dogs for Deaf People New Zealand|
|Mobility Assistance Dogs Trust||New Zealand Epilepsy Assist Dogs Trust|
|Top Dog Companion Trust||Assistance Dogs New Zealand|
|Perfect Partners Assistance Dogs Trust|
Taking your pet on public transport
- Your pet is your responsibility, including getting on and off the bus, train or ferry
- You can only take your pet during off peak times (9:00am to 3:00pm and after 6:30pm during week days, and all day weekends and public holidays)
- If the vehicle is crowded, Metlink staff can ask you to wait for the next service
- If your pet is disrupts other customers you may be asked to get off at the next stop or station.
- The good news is they travel for free.
- Pets are not permitted on ferries travelling to Matiu/Somes