Buses, trains, and stations may be monitored by closed circuit television (CCTV) cameras. The main purposes of CCTV are to:

  • Ensure customers, employees and the general public feel safe using the Metlink network
  • Monitor public places to help reduce crime
  • Keep stations and train depots secure, and
  • Assist in the investigation of safety or rail incidents

Greater Wellington Regional Council owns and is responsible for CCTV systems on the Metlink rail network. CCTV cameras on buses are owned and operated by the relevant bus companies.

CCTV cameras and security patrols on the rail network were introduced in the early 2000s, following an increase in personal security incidents and car theft. Since then, new CCTV systems have been progressively installed at rail stations, car parks, train storage yards and on board trains. CCTV cameras at stations and carparks are now monitored 24/7. Images of incidents may be passed to the police and other authorities such as the rail safety regulator.

Greater Wellington Regional Council has a policy that governs the use of CCTV cameras on the rail network to ensure compliance with the Privacy Act 1993 and that that any images captured, collected and stored are handled in a confidential manner that protects an individual’s privacy. 

A copy of the CCTV Policy and a list of CCTV camera locations is available here PDF - 502 KB.