wheelchair sticker train webPriority Seating on Trains

Priority seating is available on Metlink trains and is intended for the following people:

  • People with disabilities and mobility issues
  • People with prams or buggies
  • Pregnant women
  • Seniors
  • Young children (under 5 years old)

In Matangi trains, priority seating areas can be identified by the green seats, which are located in the low floor carriage. Look out for the wheelchair and bicycle symbols on the exterior of the train help to identify these carriages.

This seating is not reserved; it is first come, first served. It is not the train staff’s responsibility to move people in or out of these seats.

If you are sitting in the priority seats we request that you offer your seat to any of the people described above.

 

Priority Seating on Buses

priority seating sticker web

Priority seating is available on all Metlink buses and is intended for the following people:

  • People with disabilities and mobility issues
  • People with prams or buggies
  • Pregnant women
  • Seniors
  • Young children (under 5 years old)


Priority seating areas can be identified by the green seats, near the drivers cab. Look out for the wheelchair symbols. 

This seating is not reserved; it is first come, first served. It is not the bus driver's responsibility to move people in or out of these seats.

If you are sitting in the priority seats we request that you offer your seat to any of the people described above.

 

Wheelchairs and mobility scooters

Most Metlink buses are wheelchair and mobility device accessible, however not all. 

See our accessibility guide for accepted wheelchair dimensions

 

Kneeling buses

Kneeling buses can expel air out of their suspension on one side to reduce the step height for passengers. Just ask the driver to make the bus kneel if you need it.