Wellington Railway Station is at the heart of the Metlink rail network. All four lines converge at the station delivering commuters and visitors into the heart of Wellington City.

The station is also one of Wellington's historic landmark buildings having been opened in 1937.

All of our rail lines run into Wellington station. Not only can you purchase tickets and talk to our friendly people at the information kiosk but it is also the major interchange to the Metlink bus network. There are a number of cafes, a bar, shoe repairs, drycleaners and even a supermarket within the building.

The station provides easy access to a range of Wellington's top attractions. You can get directions and information on public transport options on the Locate tab of our Journey Planner on the home page. (external link)

Rail map jpeg

 Download Wellington Region Rail Network Map PDF - 85 KB


Station information

The escalator at the interchange in Lambton Quay is out of order

There are stairs next to the escalator and the lift is to the right of the stairs. We apologise for the inconvenience this will cause but unfortunately a significant amount of repair work is required and it may take several months to get the issue fixed.

Welly stationMap4

Ticket office hours

Monday - Thursday 6:30 am - 8:00 pm
Friday 6:30 am - 1:15 am
Saturday 7:45 am - 1:15 am
Sunday 6:30 am - 7:10 pm

These are a guide only and may vary due to operating requirements and staff availability.

Information Kiosk

The Metlink Information kiosk is opposite the ticket windows. Our friendly staff can provide timetable information, help you with lost property and give you directions.

Toilets

There are toilet facilities in the station next to the ticket office

 

When your train is replaced by a bus due to mechanical issues or work on the network:

Northbound/Southbound services depart and arrive at Platform 9.

Wellington bus replacement

How to pay your fare

Tickets can be purchased with cash on the train or at your nearest ticket office. EFTPOS facilities are available at station ticket offices and ticket agents but we can only accept cash on the trains:

  • Single cash fares – have your cash fare ready to give to the Metlink team as they move through the train. Correct change is appreciated. Single fares can also be purchased from a ticket office before you board the train. 
  • Day passes – can be purchased with cash from the on-board Metlink team or from a ticket office before you board the train
  • 10-trip tickets – can only be purchased from a Metlink ticket office or agent before you board the train
  • Monthly passes – can be purchased from Metlink ticket offices, ticket agents or online.

More information on fares and tickets

How to get timetable and delay information

Planned disruptions to services

Sometimes track maintenance or upgrades to a line are required. We schedule planned disruptions during off-peak and buses will replace train services. Latest information is available in Service Updates (external link) .

Planned disruptions are notified by posters and Real Time Information signs at stations and in our Real time section (external link) .

Please note:

  • Allow extra time for travel when buses replace train services
  • Cycles, other than folding cycles, will not be carried on buses replacing your train service.

Compliments and complaints

We want to hear about your public transport journey. Get your feedback to us: