Wellington Railway Station
Wellington Railway Station is at the heart of the Metlink rail network. All four lines converge at the station delivering commuters and visitors into the heart of Wellington City.
The station is also one of Wellington's historic landmark buildings having been opened in 1937.
All of our rail lines run into Wellington station. Not only can you purchase tickets and talk to our friendly people at the information kiosk but it is also the major interchange to the Metlink bus network. There are a number of cafes, a bar, shoe repairs, drycleaners and even a supermarket within the building.
The station provides easy access to a range of Wellington's top attractions. You can get directions and information on public transport options on the Locate tab of our Journey Planner on the home page. (external link)
The escalator at the interchange in Lambton Quay is out of order
There are stairs next to the escalator and the lift is to the right of the stairs. We apologise for the inconvenience this will cause but unfortunately a significant amount of repair work is required and it may take several months to get the issue fixed.
Ticket office hours
|Monday - Thursday||6:30 am - 8:00 pm|
|Friday||6:30 am - 1:15 am|
|Saturday||7:45 am - 1:15 am|
|Sunday||6:30 am - 7:10 pm|
These are a guide only and may vary due to operating requirements and staff availability.
The Metlink Information kiosk is opposite the ticket windows. Our friendly staff can provide timetable information, help you with lost property and give you directions.
There are toilet facilities in the station next to the ticket office
When your train is replaced by a bus due to mechanical issues or work on the network:
Northbound/Southbound services depart and arrive at Platform 9.
How to pay your fare
Tickets can be purchased with cash on the train or at your nearest ticket office. EFTPOS facilities are available at station ticket offices and ticket agents but we can only accept cash on the trains:
- Single cash fares – have your cash fare ready to give to the Metlink team as they move through the train. Correct change is appreciated. Single fares can also be purchased from a ticket office before you board the train.
- Day passes – can be purchased with cash from the on-board Metlink team or from a ticket office before you board the train
- 10-trip tickets – can only be purchased from a Metlink ticket office or agent before you board the train
- Monthly passes – can be purchased from Metlink ticket offices, ticket agents or online.
How to get timetable and delay information
- At this station – Real Time Information (RTI) displays show how many minutes until the next service arrives. Delay or disruption information can also be displayed as a scrolling message at the bottom of the display
- There is a timetable poster at this station
- Online – timetables and delay information is available in our timetable and service update sections. Real time information (external link) will tell you when the next service will arrive or depart
- Alerts to your phone or email – subscribe by setting up a My Metlink account
- Ring us – 0800 801 700 - check our operating hours
- Twitter – we post alerts and delays @metlinkwgtn (external link) .
Planned disruptions to services
Sometimes track maintenance or upgrades to a line are required. We schedule planned disruptions during off-peak and buses will replace train services. Latest information is available in Service Updates (external link)
Planned disruptions are notified by posters and Real Time Information signs at stations and in our Real time section (external link) .
- Allow extra time for travel when buses replace train services
- Cycles, other than folding cycles, will not be carried on buses replacing your train service.
Compliments and complaints
We want to hear about your public transport journey. Get your feedback to us: