More people are catching our trains than ever before. We want to give you a bit more information on how to find a seat on our busier services. 

Girl standingOur Matangi train services, which run on the Kapiti, Johnsonville, Hutt Valley and Melling Lines, are designed to have 60% of customers seated and 40% standing when the trains are full during peak times.

The Matangi trains have been designed for customers to stand safely with lots of handholds, either on the seats or overhead 

 

 

Getting a seat

There are some things you can do to make it more likely you can get a seat:

  • Catch the services starting further down the line – for example, if you live in Tawa catch the services that start in Porirua, rather than those that stop at Paremata and Plimmerton.
  • Get in a carriage towards the end of the train – the carriages that arrive and depart closest to Wellington Station are the most popular. Try walking up the platform to the carriages further away.
  • Bags and feet don't need seats – politely ask people to remove their belongings from spare seats – and ask people to move across if there are spare seats by windows. 
  • Travel earlier or later during the peak period – we have provided information on the average loading for services to and from Wellington Station during peak. We will update these regularly to help you plan your journey.

Please remember that the green seats on all our trains are priority seating and you should stand for people who need it more than you.

Average capacity on peak commuter services

 seats in MatangiWe have provided capacity figures for morning and afternoon peak services to help you decide if you should travel earlier or later to get a seat.

Any service running at over 60% loading means that some customers will be standing. Taking an earlier or later service may help ensure you get a seat.

  • The capacity figures are measured as the service arrives at  or departs from Wellington Station. 
  • The percentage indicates how full the train is – over 60% means people will be standing.

 

Time Service Average Loading 
(seats available under 60%)
Time Service Average Loading 
(seats available under 60%)

WEEKDAY MORNINGS

WEEKDAY AFTERNOONS

5:00 am WAIK-WELL 47%  3:03 pm WELL-PORI 7% 
5:30 am WAIK-WELL 46%  3:13 pm WELL-WAIK  24% 
6:07 am WAIK-WELL 52% 3:27 pm WELL-PORI  11% 
6:14 am PLIM-WELL 39% 3:33 pm  WELL-WAIK  33% 
6:28 am WAIK-WELL 68% 3:39 pm  WELL-PORI  15% 
6:46 am WAIK-WELL 56%  3:55 pm  WELL-WAIK  68% 
6:46 am PLIM-WELL 54% 3:59 pm  WELL-PORI  21% 
6:58 am WAIK-WELL 62% 4:15 pm  WELL-WAIK 64% 
7:03 am PLIM-WELL 69%  4:21 pm  WELL-PORI  34% 
7:13 am PLIM-WELL 71%  4:35 pm  WELL-WAIK  62% 
7:18 am WAIK-WELL 66%  4:43 pm  WELL-PORI  58% 
7:31 am PORI-WELL 61%  4:48 pm  WELL-WAIK  61% 
7:38 am WAIK-WELL 65% 4:55 pm  WELL-WAIK  46% 
7:41 am PORI-WELL 53% 5:03 pm   WELL-PORI 44% 
7:44 am PLIM-WELL 75%  5:18 pm WELL-WAIK  73% 
7:58 am WAIK-WELL 59% 5:23 pm  WELL-PORI  50% 
8:06 am PORI-WELL 48% 5:35 pm  WELL-WAIK  65% 
8:24 am WAIK-WELL 49%  5:45 pm  WELL-PORI 55% 
8:24 am PORI-WELL 51%  6:00 pm  WELL-WAIK  48% 
8:36 am PLIM-WELL 36%  6:03 pm  WELL-PORI  18% 
8:40 am WAIK-WELL 19%  6:14 pm  WELL-WAIK  51% 
9:01 am WAIK-WELL 38%       

 

Time Service Average Loading 
(seats available under 60%)
Time Service Average Loading 
(seats available under 60%)

WEEKDAY MORNINGS

WEEKDAY AFTERNOONS

6:00 am UPPE-WELL 52% 3:06 pm WELL-UPPE 27% 
6:20 am UPPE-WELL 57% 3:18 pm WELL-UPPE 21% 
6:20 am TAIT-WELL 38% 3:29 pm WELL-TAIT 15% 
6:40 am UPPE-WELL 65% 3:36 pm   WELL-UPPE 21%
6:40 am TAIT-WELL 47% 3:49 pm  WELL-TAIT 26% 
7:00 am UPPE-WELL 74%  3:57 pm  WELL-UPPE 30% 
7:00 am TAIT-WELL 56% 4:09 pm  WELL-TAIT 34% 
7:16 am UPPE-WELL 65% 4:17 pm  WELL-UPPE 53% 
7:20 am TAIT-WELL 69%  4:29 pm  WELL-TAIT 48% 
7:37 am TAIT-WELL 69%  4:37 pm  WELL-UPPE 56% 
7:40 am UPPE-WELL 79% 4:49 pm  WELL-TAIT 56% 
8:00 am UPPE-WELL 62%  4:57pm WELL-UPPE 61% 
8:00 am TAIT-WELL 77% 5:13 pm  WELL-UPPE 67% 
8:20 am UPPE-WELL 50%  5:15 pm  WELL-TAIT 64% 
8:20 am TAIT-WELL 48%  5:22 pm  WELL-UPPE 54% 
8:40 am UPPE-WELL 36%  5:26 pm  WELL-TAIT 62% 
      5:43 pm WELL-UPPE 51%
      5:50 pm WELL-TAIT 54%
      6:05 pm WELL-UPPE 42%
      6:11 pm WELL-TAIT 27%

 

Time Average Loading 
(seats available under 60%)
Time Average Loading 
(seats available under 60%)

WEEKDAY MORNINGS

(MEL - WELL)

WEEKDAY AFTERNOONS

(WELL - MEL)

6:35 am 28%  3:25 pm 11% 
7:16 am 65%  3:45 pm 23% 
7:33 am 41%  4:03 pm 30% 
7:56 am 52% 4:19 pm  18% 
8:16 am 54% 4:39 pm  59% 
8:36 am 35%  4:59pm  32% 
9:01 am 28%  5:18 pm  40% 
    5:37 pm 52%
    6:07 pm 48%

 

Time Average Loading 
(seats available under 60%)
Time Average Loading 
(seats available under 60%)

WEEKDAY MORNINGS

(JVL - WELL)

WEEKDAY AFTERNOONS

(WELL - JVL)

6:00 am 10% 3:02 pm 17% 
6:30 am 16% 3:32 pm 33% 
6:45 am 15% 3:47 pm  16% 
7:00 am  24%  4:02 pm  13% 
7:15 am 37% 4:17 pm  18% 
7:30 am 46% 4:32 pm  21% 
7:45 am 59%  4:47 pm  29% 
8:00 am 57% 5:02 pm  32% 
8:15 am 37% 5:17 pm  42% 
8:30 am 25%  5:32 pm  36% 
8:45 am 16% 5:47 pm 27%
9:00 am 17% 6:02 22%
    6:17 pm 16%

The Wairarapa Line trains are a different configuration from the Matangi trains. Services where the capacity is 75% or less are fully seated. Only 21 people are permitted to stand in each carriage. 

 

Time Average Loading 
(seats available under 60%)
Time Average Loading 
(seats available under 60%)

WEEKDAY MORNINGS

(MAST-WELL)

WEEKDAY AFTERNOONS

(WELL - MAST)

5:46 am 82%  4:25 pm 89% 
6:20 am 80%  5:30 pm 68% 
6:47 am 79%  6:18 pm 20%