Metlink has a presence on several social media sites – these are Twitter (external link) , Facebook (external link) , and Neighbourly (external link) .

If you follow us, you can expect information covering some of the following:

  • Bus updates
  • Rail updates
  • Ferry updates
  • Civil defence alerts
  • Competitions
  • Customer service reminders
  • Invitations to have your say
  • News and events
  • Job vacancies

We will post to and monitor our social media accounts during the operating hours of the Metlink Service Centre:

  • Monday to Friday: 6:00am - 10:00pm
  • Saturday: 7:00am - 9:00pm
  • Sundays and public holidays 8:00am - 8:00pm
  • Christmas and New Year holidays 8:00am - 8:00pm
  • Christmas Day - closed

We will try to respond to all messages in a timely manner, though response times may vary due to volume. In the evenings, weekends and on public holidays we may not be able answer your questions as we need to refer to another member of our team to ensure we provide you with the correct information. We will advise you of this and we will get back to you once the information has been confirmed.

If you wish to have more immediate contact with us, please call the Metlink Service Centre directly on 0800 801 700.

Social media platforms may occasionally be unavailable and we accept no responsibility for lack of service due to downtime.

Read our social media terms of use PDF - 226 KB