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To report any issues with your bus stop such as damage please contact the Metlink Service Centre on 0800 801 700

To request  bus infrastructure (shelter, stop, seat) anywhere in the greater Wellington area, please contact the Metlink Service Centre on 0800 801 700

Or fill out a feedback form.



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If you notice any issues with cleanliness, maintenance or lighting at railway stations, platform areas, overbridges or subway paths please contact the maintenance contractor on 0800 226 700 or email helpdesk@serviceresources.co.nz.    

With issues regarding Park and Ride car parks please contact the Metlink Service Centre on 0800 801 700

Or fill out a feedback form.