Call the Metlink Service Centre on 0800 801 700 for help with the following:

  • Planning your journey
  • Finding out the time of your next service
  • Advising how much your journey will cost
  • Talking you through using the Journey Planner
  • Taking feedback and passing it on to the appropriate person

The Metlink Service Centre is open every day except Christmas Day:

  • Monday to Friday:  6:00am - 10:00pm
  • Saturday: 7:00am - 9:00pm
  • Sunday and Public Holidays:  8:00am - 8:00pm

If you need timetable and fare information outside of these hours, the following services are still available: