Call the Metlink Service Centre on 0800 801 700 for help with the following:

  • Planning your journey
  • Finding out the time of your next service
  • Advising how much your journey will cost
  • Talking you through using the Journey Planner
  • Taking feedback and passing it on to the appropriate person

The Metlink Service Centre is open every day except Christmas Day. Over the Christmas/New Year break we are on reduced hours

  • Monday to Sunday: 8am-8pm

If you need timetable and fare information outside of these hours, the following services are still available: