Metlink will record any feedback you may wish to make about your public transport journey and follow up with the appropriate person.
You can provide feedback by:
- Filling in our online feedback form (see below)
- Call the Metlink Service Centre on 04 801 7000 or 0800 801 700
- Email firstname.lastname@example.org
- Following us on Twitter @metlinkwgtn (external link)
- Write to us at:
Greater Wellington Regional Council
PO Box 11646
Online Feedback Form
Please fill out this form and submit it. Provide us with as much information as possible, for example, route, date, time and direction of service. In some circumstances, we may not be able to investigate an issue / incident without sufficient information.
Your feedback will be logged into our system and the appropriate person will get back to you. We may need to refer your feedback to the transport operator (bus, train or ferry) and they will respond to you.
Please note: You are entering personal details into our form. We will not disclose your contact information to a third party for any purpose apart from resolving any issues you raised.
Fields marked with * are mandatory.