Metlink will record any feedback you may wish to make about your public transport journey and follow up with the appropriate person.

You can provide feedback by:

Metlink 
Greater Wellington Regional Council
PO Box 11646
Wellington 6142

Online Feedback Form

Please fill out this form and submit it. Provide us with as much information as possible, for example, route, date, time and direction of service.

Your feedback will be logged into our system and the appropriate person will get back to you. We may need to refer your feedback to the transport operator (bus, train or ferry) and they will respond to you. 

Please note: You are entering personal details into our form. We will not disclose your contact information to a third party for any purpose apart from resolving any issues you raised. 

Fields marked with * are mandatory.