Lost property form

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Lost property form

Lost something?

If you have lost urgent items (such as medication or a passport), or if you need help filling in this form, please call the Metlink Service Centre on 0800 801 700(external link).

We'll send the message.

Metlink has several operators and depots where lost property can end up. Fill in your details, and we'll pass the message to the right people to look for your item. If they find your item, they’ll get in touch with you directly.

Some items are not found, so if you don’t hear back within 2 working days, unfortunately, your item hasn’t been handed in to one of our depots. Sometimes items are handed in by other customers to local police stations.

We need some details.

Please note: You are entering personal details into our form. We will not share your contact information to a third party for any reason other than contacting you about your item.

First name *

Last name *

Phone number *

Email address *

What day did you lose your item?

Approximate time

Where did you lose your item? *

Bus

School Bus

Train

Harbour Ferry

Any specific trip details

Description of item *

Photo of item (if you have one)

Last published: Thursday, February 8, 2024 at 12:28 AM