txtTRAIN terms and conditions

The txtTRAIN text messaging timetable service is provided by Greater Wellington Regional Council (GW) Transport and is available to Telecom, 2 degrees and Vodafone customers.

Information provided

• The txtTRAIN service provides timetable information with approximate times. It does not deliver real-time information, including advice on whether a service is running early or late.
• Passengers should arrive at their station well ahead of the stated time. All information provided is subject to change. While we do our best to provide up-to-date information on services operated, we are unable to take responsibility for any cancellations, delays or other incidents which may occur, however these may be caused.
• In compiling the information accessed via the GW txtTRAIN SMS timetable application, GW and its service provider have used their best endeavours to ensure that the information is correct and current at the time of transmission but take no responsibility for any error, omission or defect therein.
• To the extent permitted by law, GW and its employees, agents and consultants exclude all liability for any loss or damage (including indirect, special or consequential loss or damage) arising from the use of, or reliance on, the information whether or not caused by any negligent act or omission. If any law prohibits the exclusion of such liability, GW limits its liability to the fullest extent permitted.

Charges

• All text messages to txtTRAIN cost 20 cents (including GST) and are not included in any free text allowances/special offers (ie Telecom $10 txt or Vodafone Supa Prepay or free weekends).
• All charges are billed by the respective mobile phone network providers. For all billing issues contact your service provider.

Delivery

• The txtTRAIN SMS is not a guaranteed service. GW and its service providers cannot accept responsibility for any SMS messages not received, any SMS reply message or for any delay in the delivery of the SMS message due to technical disruptions, network congestion, network failures or for any other reason.

We reserve the right to change the terms and conditions for this service at any time.

For specific information on how to use txtTRAIN please see the other information on this website or call Metlink on 0800 801 700.