Metlink Information Line: 0800 801 700
Please select and fill out the relevant form below.
Select ‘Service Feedback Form’ if you have a comment about one of our services. Please provide as much information as possible, for example, route, date, time and direction of service.
Select ‘Website Feedback Form’ if you have a comment about the Metlink website. Please include as much detail as possible about the information you were looking for, how you used the website to find this information, and the result from the website.
Your feedback will be logged into our system and we will get back to you as soon as possible if a response is required. We may need to refer your enquiry to the transport operator (bus, train or ferry company) before we are able to respond.
Please fill in as much detail as you can to help us identify the services involved. Fields marked with * are mandatory.