Contact Us

There are several ways of making contact with the team at Metlink, depending on your needs.

Need information about travel?

Call the Metlink information line on 0800 801 700. This service is our primary public contact point, our staff will help you plan any public transport trip within our region. Metlink staff can also offer assistance if you have any questions about the journey planner section of our website.

Operating hours for the Metlink information line are Monday to Saturday 7.00am till 9.00pm, Sundays and public holidays 8.00am till 8.00pm.

Outside of these hours the following services are still available:

• Journey Planner
• txtBUS
• txtTRAIN

Timetables

Timetables are available from the ground floor of the Greater Wellington Regional Council at 142-146 Wakefield Street, Wellington. You can also view a list of all timetable stockists

If you would like a timetable posted to you email your name, address and which timetable you would like to info@metlink.org.nz.

Compliments or complaints

The Metlink information line will pass on any compliments or complaints you may wish to make to the appropriate person. Or email us at info@metlink.org.nz.

Lost property

Please contact the relevant operator.

Location of Greater Wellington Regional Council

142 Wakefield Street, P O Box 11646
Wellington
New Zealand
Email: info@metlink.org.nz
Telephone: 0800 801 700
Facsimile: 04 802 0352